Help & contact

Can I request help at my address?

Requests are not restricted to a town or ZIP code. Availability depends on providers near your service address.

How do prices work?

Providers quote the requested work and an available appointment. You approve the total before paying. There is no charge to request a quote.

When is my appointment confirmed?

Only after successful payment. Checkout for eligible Iowa lawn, snow, yard-cleanup, tree and stump services requires a provider with completed payment setup. An unpaid quote does not confirm an appointment.

Do I need photos or measurements?

No. Give your address, service choices and any useful notes. Providers may need to clarify the work before quoting.

Can I request recurring service?

After a paid job with a provider’s preset repeat rate, request a weekly, biweekly or monthly plan. The provider approves the schedule. Each visit gets a payment request; automatic card charging is not enabled. Pause or cancel future scheduling in your account.

What if something goes wrong?

Use “Report a problem” on a paid job to notify admin and hold provider payment. After completion, a 24-hour review period applies before payment becomes eligible for release.

Contact Fast Mike's

Customers can send a question through their account for admin review.